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Purchase conditions

www.damadeelaia.com is a website that contains online store (hereinafter, 'online shop') owned by DAMA DE ELAIA, SL residing at Flat Vella, s / n (43592 - Xerta- Tarragona) with CIF B55562094, registered in the trade register of Tarragona, Page T-43626, Volume 2663, Folio 39. The Client is the natural or legal person who hires the products or services marketed from the online shop.

1. Online shop
www.damadeelaia.com is dedicated to selling olive oil extra virgin organic, organic flavored oils, and ecological vinegars and vinaigrettes.

2. Information and data
Use of this website is for over 18 year olds and the user declares that he is of age. The sales area is Europe and www.damadeelaia.com reserves the right to change the content, product or marketed from the website services and commercial bids submitted at any time. If the customer wishes to purchase any products and is outside the Europe area , you can contact us and we will put you in touch with the corresponding distributor by geographic area. www.damadeelaia.com makes every effort within its means to provide the information contained in the website is accurate and no typographical errors. In the event that at some point an error of this kind at all times outside the will of www.damadeelaia.com occurs, immediately be corrected. There is a typographical error in any of the prices shown and a customer had made a purchase decision based on this error, will notify the Customer www.damadeelaia.com this error and the customer is entitled to cancel the purchase without any cost. The contents of the website www.damadeelaia.com could sometimes show provisional information on some products. In the event that the information provided does not correspond to the characteristics of the product the customer is entitled to cancel the purchase at no cost on their part.

3. How to buy
To make a purchase, the customer has to select the products they wish to buy and add them to the cart by clicking the button to use and carry. Once you add the products you want to buy the cart proceed to fill in the data or register to select the type of payment. To process the order you will have to provide data as requested, unless you have already registered as a client, and choose the payment method you prefer. Once provided the information requested and the order has been accepted by the Customer, the purchase has been made. ATTENTION: The price shown does not include shipping costs that may arise because rates vary depending on the weight of the final order, the destination and the final cost of the purchase.

4. Aplicable taxes
Prices of the products displayed on the website www.damadeelaia.com, include Value Added Tax (VAT) which, if any, is appropriate to apply.

5. Payment When ordering, the customer may elect to pay the purchases made by transfer, payment by credit card or debit card or through Paypal or COD. In certain cases and to prevent fraud www.damadeelaia.com reserves the right to request a specific payment in the event that it is not proven conclusively the identity of the buyer.

6. Delivery of products
The shop offers a delivery system. The customer will have to bear in mind that delivery times, quality of service, the point of delivery and cost, is performed by transport operators and not by the Online Store. www.damadeelaia.com sends the orders to their customers through transport companies of recognized national and international prestige. The date of delivery to the Customer's address will be from 3/7 days from the date of issue of the order from the warehouse for domestic orders, failing to realize precise deadline for international orders and depend on the availability of the chosen product and the area shipping. Transport times are approximate. Currently www.damadeelaia.com allows shipments of up to 30 kg weight, if you want to buy more than that you can notify the shop to receiver information on how to proceed.

7. Client Rights and Return Policy
www.damadeelaia.com does not guarantee its customers the availability or delivery of products offered from the website, except for the products in which a given expressly or availability guarantee is acknowledged.


If the product is not available, www.damadeelaia.com proceed to refund the amount the customer has paid, including shipping costs, according to the form of payment used in the purchase.


If a different product than requested by the client was mistakenly delivered www.damadeelaia.com will be withdrawn and given the right product at no additional charge to the Customer. For any incidents related to the return of items in our store you can contact the customer service department via email: damadeelaia@damadeelaia.com or phone +34 977 593 677.

8. Customer obligation
www.damadeelaia.com‘s clients agree at all times to provide truthful information about the data requested in user registration form or placing an order, and keep updated at all times. The Customer accepts the conditions contained in this contract. www.damadeelaia.com, provide the Customer ID and password (as appropriate, chosen by the Customer). The Customer agrees to hold in confidence and with the utmost diligence their personal passwords.

9. Security and confidentiality
www.damadeelaia.com guarantees the security and confidentiality in all transactions. All banking operations are conducted through a secure server based on the SSL standard that protects data. All personal data provided by the Customer to www.damadeelaia.com be included in a file of personal data created and maintained under the responsibility of DAMA DE ELAIA, SL In compliance with that provided in Law 15/1999 of December 13, Protection of Personal Data, Customer at any time you may exercise your rights of access, rectification, cancellation and opposition of their personal data by damadeelaia@damadeelaia.com email or Plana Vella, s / n (43592 - Xerta- Tarragona).

10. Availability
DAMA DE ELAIA, SL does not guarantee continuous and permanent service availability online store. Thus is exempt from any liability for any damages caused as a result of the unavailability of the Online Store. In these cases, www.damadeelaia.com makes its best efforts to warn in advance of 24 hours of interruption. LADY ELAIA, SL is not responsible for the interruption, suspension or termination of service online store.

11. Shopping times
In www.damadeelaia.com you can shop 24 hours a day, 7 days a week, all year round.

12. Applicable law and jurisdiction
The purchases made with www.damadeelaia.com are subject to Spanish law. In case of any conflict or discrepancy competent jurisdiction will be established by the Spanish legislation in his law of consumers and users.

13. Null and void clauses
If any provision of these Terms is declared fully or partially invalid or unenforceable, such invalidity or unenforceability will only affect that provision or part thereof that is invalid or ineffectual and the general conditions throughout the rest, considering all or part provision not included.





























































 


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